RAVE Emergency Notifications

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Texas Southmost College has partnered with Rave Mobile Safety to provide an emergency alert system that delivers messages to your TSC e-mail address and cell phone.

Student’s, faculty’s, and staff’s information is automatically updated in the Rave Emergency Notification System each semester. Each semester, participants will receive a welcome message with instructions for reviewing and managing contact information within Rave.

Rave Emergency Notifications are issued as part of TSC’s crisis management program. Notifications will be for major emergencies and emergency instructions that will alert students, faculty, and staff on what to do and where to proceed in the event of an emergency. This will allow students, faculty, and staff to stay safe and avoid harm as a situation happens. The system will not be used for minor situations such as weather advisories, campus event notifications, or cancellations of any kind.

If you want to receive text notifications reliably, we strongly recommend logging in to your Rave account to enter or verify your cell phone number and provider. Otherwise, you may only be notified of emergencies via e-mail.

We encourage you to log in on the Rave website to confirm your contact information and choose your notification preferences.

Frequently Asked Questions

What is Rave Alert?
Texas Southmost College has partnered with Rave Mobile Safety to offer an emergency notification system, Rave Alert, capable of sending users text and e-mail messages. You may learn more about Rave Mobile Safety at their corporate site.

What does the Rave service cost?
Rave does not charge students, faculty, or staff for sending or receiving messages through this service. However, your carrier’s standard messaging and/or data charges may apply.
Please consult the details of your mobile phone plan.

What type of messages will I receive?
In addition to the clarifications above, TSC will only send you messages related to campus emergencies and a Rave system test each semester. You will never receive advertisements, and your information will never be provided to advertisers.

What is my username?
Your username is your TSC username, and the password is your TSC password. For example, if your TSC email account is [email protected], your TSC username is john.doe

I already have contact information in the system. Where did this data come from?
Texas Southmost College pre-populates the Rave Campus Alert system with student, staff, and faculty e-mail addresses and cell phone numbers provided to the college.
The college made every attempt to capture the maximum number of campus community members in developing the alert process.

What if I did not receive a welcome e-mail?
At the beginning of the semester, a test message will be sent. Please be certain that getrave.com, rave.com, and tsc.edu are excluded from any spam filters or block lists in your e-mail client, spam blocking programs or your e-mail service. If you did not receive a welcome e-mail, you may still log in by requesting a password reminder at getrave.com, using your e-mail address. If your e-mail address is not found, you may sign up directly by registering through the Rave website.

What mobile phone carriers are supported by the alert system?
All U.S. mobile carriers are supported.

What if my cell phone number changes?
If your mobile number or e-mail address changes, please log in to the getrave.com website to update your contact details.

What if my cell phone provider changes?
Login to getrave.com to update your carrier.

Will I receive advertisements or text messaging SPAM from Rave Wireless?
No, never. We respect your privacy, and you will never receive any messages other than official Texas Southmost College emergency communications.

How will I identify incoming messages from Rave Campus Alert?
For these carriers, you will receive messages from @getrave.com.

I do not want to receive SMS (text) messages on my phone. How do I stop them?
If you have signed up to receive text alerts, you can stop these at any time by logging in and updating your profile on the getrave.com website.

Can I send myself a test message?
Yes, users can send a test e-mail to themselves. Log into your account. Next to each email address stored with your account (up to three) is a button labeled Test. Clicking on this button causes a test message to be sent. Here is an example of the Test e-mail that will be sent:

Date: Tue, 5 Mar 2015 13:34:51 -0500 (CST)
From: [email protected]
To: [email protected]
Subject: Your test message from Texas Southmost College

Who do I e-mail for assistance?
You may contact [email protected]. Remember to include the word Rave in your subject heading.

If you are experiencing a campus emergency or wish to alert the college of an emergency or crisis, dial 911 from a campus phone or cell phone. You may also call (956) 295-3700 for Campus Security.