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Statement of Purpose
The Department of Institutional Effectiveness and Educational Technologies coordinates Texas Southmost College’s strategic planning, institutional research, compliance and accreditation, federal and state reports, and assessment initiatives. The department is comprised of five offices: Office of Research, Office of Institutional Effectiveness and Assessment, Educational Technologies and Online Learning, the Digital Library, and the Centers of Academic Excellence. The department strives to provide faculty and staff with professional development opportunities in andragogy, course design, learner experience development, and innovative technology implementation. The department is also committed to fostering student success by offering in-person and online tutoring services, as well as an in-person computer center. The Digital Library plays a pivotal role in achieving the mission, facilitating innovative learning opportunities for individuals across their entire educational lifecycle, encompassing academic degrees, workforce programs, continuing education, customized corporate training, and leisure learning. Together, the offices are dedicated to transforming communities and nurturing academic excellence, preparing students for a brighter future
Faculty Resources
Welcome to the Faculty Resources section! In this section are resources that can help faculty use the institution’s learning technologies to their fullest potential. These resources–such as help guides, videos, and more–support a variety of different learning technologies such as Canvas, PlayPosit, Respondus LockDown Browser, TurnItIn, and other technologies.
Login to Canvas
TSC SharePoint Site
ETOL Learning Resources (Home Page)
ETOL YouTube Channel
Student Resources
Welcome to the Student Resources section! In this section, you can find resources that can help students use our institution’s learning technologies to their fullest potential. Here you will find resources for a variety of different learning technologies such as Canvas, Microsoft Office 365, Respondus LockDown Browser, and other technologies. Feel free to browse through our department’s collection of resources such as help guides, videos, and more.
Login to Canvas
TSC SharePoint Site
Canvas Student Resource Center
LockDown Browser Student Resource Center
Microsoft Office 365 Tutorials
Office 365 ProPlus Guide (Mac Users)
Office 365 ProPlus Guide (Windows Users)
ETOL YouTube Channel
Faculty Technical Support
Welcome to the Faculty Technical Support section! This section provides important faculty technical support contact information and resources from the TSC IT Help Desk and other technology vendors.
TSC IT Help Desk Support
Cengage Learning
McGrawHill Campus Support
Digital Technical Support Ticket
Pearson MyLab Technical Support
Customer Service & Technical Support
TurnItIn Technical Support
Zoom Technical Support
Respondus Technical Support
Student Technical Support
Welcome to the Student Technical Support section! In this section are important student technical support contact information and resources from the TSC IT Help Desk and other technology vendors.
TSC IT Help Desk Support
TSC Password Reset
Cengage Learning
McGrawHill Campus Support
Digital Technical Support Ticket
Pearson MyLab Technical Support
Customer Service & Technical Support
TurnItIn Technical Support
Zoom Technical Support
Respondus Technical Support
Respondus Technical Support Home
Canvas 24/7 Technical Support
One of the benefits of being a TSC student and faculty member is that they have access to 24/7 Canvas Technical Support. This means that they experience any technical issues with Canvas, they can receive technical support instantly at any time of the day or night.
Canvas Support Live Chat (Faculty)
To speak with a representative from Canvas Support, click the link to be directed to a live chat. The faculty Canvas Support Hotline may also be reached by phone at (833)-330-8394.
Canvas Support Live Chat (Students)
Students who need Canvas Support may click the link to be directed to a live chat, or reach the student Canvas Support Hotline by phone at (844)-880-9810.
Professional Development
Welcome to the Professional Development section! This section provides information on professional development opportunities offered by ETOL.
Forms & Documents
Welcome to the Forms & Documents section! This section provides important ETOL documentation, such as department forms, online course development documents, OER course development documents, and more.