Academic Early Alert & Intervention Program

The TSC Academic Early Alert & Intervention Program allows faculty to identify students who need assistance because of poor academic performance, class participation, and/or attendance issues. Faculty will refer them to an Academic Advisor who can help the student access appropriate support systems. This type of intrusive advising has been demonstrated to be effective to increase the retention and overall academic performance of a variety of high-risk students.

Providing intervention assistance early in the semester is critical to student persistence and completion. The earlier an academically at-risk student is identified, the better the prognosis for success. Therefore, the program targets ALL students.
Program goals:

  • Increase student academic success
  • Improve student persistence and completion rates
  • Increase student utilization of student services
  • Increase communication between students, faculty and academic advisors
  • Identify and implement new and innovative strategies for student success

Course instructors should refer students for the following reasons:

  • Poor class attendance
  • Lack of communication with instructor
  • Persistent tardiness
  • Lack of engagement or participation in a physical classroom and/or the learning management system
  • Low test/quiz scores
  • Missing, incomplete, or poorly completed homework assignments
  • Other measures of academic performance

Recommendations: Academic Advising recommends TSC Faculty to:

  • Set up face-to face, phone, or video conferencing appointments with your students periodically.
  • Update test grades, quizzes, mid- terms and homework periodically. Students must to know if they are passing with a minimum of “Câ€.
  • Utilize the Early Alert Program before the deadline to receive a “W.†Please refer to the Academic Calendar for the last day to “Withdraw.â€

Note: Both the course instructor and the advisor should explain that the referral does not mean the student will fail, nor will it be reflected on their academic transcript. The referral simply means that the instructor is concerned about issues that can be a roadblock to the student’s success.

Step by step process

  • Go to the TSC home page:
  • Click on the “MyTSC†tab on the right menu next to the rotating image and then select “TSC Onlineâ€
  • On the Faculty Menu click on “Student Attendance/Early Alert Programâ€
  • Select current “Term” and click “Submit.
  • Select appropriate course.
  • Select one referral reason and click “Submit.†You can refer as many students as needed.

Important note: Before submitting the Early Alert Form, read the following guidelines:

  • The course instructor will notify the student that they are being referred to an advisor as part of the early alert program.
  • The course instructor will notify the student that they should visit with their advisor via phone, e-mail, video conferencing or by booking an appointment online prior to the next class meeting.
  • The assigned advisor will then:
    • Discuss the student’s program of study and facilitate a successful transition to the institution.
    • Guide the student in mapping the road towards graduation according to program of study.
    • Inform the student about academic policies and practices.
    • Alert the student to TSC academic and personal resources.
    • Provide a supportive environment, which promotes developing educational plans compatible with career aspirations.
    • The instructor will be able to view the visits completed by student on the Faculty Menu by clicking “Student/Attendance/Early Alert Program.â€
    • If there is no response from student within five business days, another email will be sent out to the student’s TSC email as a second notice.

Note: The conversation with the advisor is meant to be a “wake-up†call. Together, student and advisor will identify the major sources of the student’s academic difficulties and will discuss options to address those difficulties. The result of the conversation will be the implementation of a success plan for the student.