IT Help Desk – Frequently Asked Question
You do not have the right login information. Your username and password is the same one you use to access TSC Online, Canvas, E-Mail and the Self Service Password Utility.
Is your caps lock or number lock on? It is easy to click the caps lock or number lock keys and not know it. Usernames and passwords are sensitive to lower and upper case letters, so it is important to type carefully. Usernames must be input in lowercase letters for successful login.