Administrative Management – Certificate of Proficiency Level 1

Administrative Management - Certificate of Proficiency Level 1

Certificate of Proficiency Level 1

Program Learning Outcomes

Graduates will be able to apply software skills to create business documents.
Graduates will be able to apply supervisory responsibilities.
Graduates will identify behaviors of effective management styles.
Graduates will write business documents by selecting appropriate writing techniques.

Program of Study

1st Semester
Course	Title	Credits
BCIS-1305	Business Computer Applications	3
BMGT-1325	Office Management	3
POFI-2301	Word Processing	3
POFT-1319	Records and Information Management I	3

2nd Semester
Course	Title	Credits
BMGT-1341	Business Ethics	3
MRKG-1301	Customer Relationship Management	3

Notes

BCIS-1305, BMGT-1325, POFI-2301, POFT-1319, BMGT-1341, and MRKG-1301: Grade of C or better is required for graduation.

This information is provided as an example only. You will develop a personalized plan with your Success Coach and faculty advisor/mentor that reflects your goals and interests. You are required to meet with an advisor each semester to ensure you are on track for graduation. This document does not contain all the information you need to stay on track for graduation.

Credit Hours

18 credit hours — total of the courses listed above (calculated, alternatives counted once)

Catalog year 2026-2027 Last checked against the catalog October 17, 2026 Official catalog page